Effective Date: 01/02/2026
Website: www.woodsolution.in
Welcome to WoodSolution.in. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before making any purchase.
1. General
WoodSolution.in is an online store operated from Surat, Gujarat, India. These Terms govern your use of our website and the purchase of products from our platform.
By using this website, you confirm that:
- You are at least 18 years old
- You are legally capable of entering into a binding contract
- All information provided by you is accurate and complete
2. Products & Pricing
- All products listed on the website are subject to availability.
- We reserve the right to modify product prices without prior notice.
- Product images are for representation purposes only. Actual products may slightly vary due to lighting, manufacturing updates, or packaging changes.
- In case of incorrect pricing due to technical error, we reserve the right to cancel the order.
3. Orders & Payment
- Orders will be processed only after successful payment confirmation.
- We accept secure online payments through authorized payment gateways.
- WoodSolution.in reserves the right to cancel or refuse any order at our discretion.
- In case of payment failure, the amount will be refunded as per payment gateway timelines.
4. Shipping & Delivery
- Orders are processed within standard business days (excluding Sundays and public holidays).
- Delivery timelines may vary depending on location and courier service.
- We are not responsible for delays caused by courier companies or unforeseen circumstances.
- Customers must provide accurate shipping details. We are not liable for delivery failures due to incorrect address information.
5. Return & Refund Policy
- Returns will be accepted only if the product is damaged, defective, or incorrect.
- Customers must notify us within 48 hours of delivery with proper photo/video proof.
- The product must be unused and in original packaging.
- Refunds will be processed after inspection and approval.
- Shipping charges (if applicable) are non-refundable.
(You can adjust this section if you offer No Return / Limited Return products.)
6. Warranty
- Warranty (if applicable) is subject to manufacturer terms.
- WoodSolution.in is not responsible for misuse, improper installation, or external damage after delivery.
7. Intellectual Property
All content on this website including text, images, logos, product descriptions, graphics, and design elements are the property of WoodSolution.in and may not be copied, reproduced, or used without written permission.
8. User Conduct
Users agree not to:
- Use the website for illegal activities
- Attempt to hack, damage, or disrupt website functionality
- Provide false or misleading information
We reserve the right to block users who violate these terms.
9. Limitation of Liability
WoodSolution.in shall not be liable for:
- Indirect or consequential damages
- Loss of profits or business interruption
- Any delay or failure beyond our reasonable control
Our maximum liability shall not exceed the amount paid for the product.
10. Privacy
Your personal information is handled according to our Privacy Policy. We do not sell or misuse customer data.
11. Governing Law
These Terms & Conditions shall be governed by the laws of India. Any disputes shall be subject to the jurisdiction of Surat, Gujarat courts only.
12. Contact Information
If you have any questions regarding these Terms & Conditions, you may contact us at:
š§ Email: info@woodsolution.in
š Address: Surat, Gujarat, India
š Phone: +919157551155