Effective Date: 01/02/2026
Website: www.woodsolution.in
At WoodSolution.in, we are committed to delivering your hardware and furniture fitting products safely and on time across India. Please read our shipping policy carefully before placing your order.
1. Order Processing Time
- Orders are processed within 1–3 business days after successful payment confirmation.
- Orders placed on Sundays or public holidays will be processed on the next working day.
- Bulk or special orders may require additional processing time.
2. Shipping Coverage
- We currently ship across India.
- Delivery timelines may vary depending on the delivery location and courier partner availability.
3. Estimated Delivery Time
- Metro Cities: 2–5 working days
- Other Cities & Towns: 4–8 working days
- Remote Areas: 5–10 working days
Delivery timelines are estimates and may vary due to:
- Weather conditions
- Courier delays
- Festivals or peak seasons
- Government restrictions
4. Shipping Charges
- Shipping charges (if applicable) will be displayed at checkout.
- Free shipping may be offered on selected products or minimum order value
5. Order Tracking
- Once dispatched, tracking details will be shared via SMS or email.
- Customers can track their order using the courier tracking number provided.
6. Delivery Attempts
- Courier partners will attempt delivery at the provided address.
- If delivery fails due to incorrect address or unavailability of the customer, re-shipping charges may apply.
Please ensure correct and complete shipping details while placing the order.
7. Damaged Shipment
If you receive a damaged package:
- Record a clear unboxing video without pause.
- Take clear photos of the damaged product.
- Inform us within 48 hours of delivery.
Without proper proof, claims may not be accepted.
8. Delays Beyond Our Control
WoodSolution.in is not responsible for delays caused by:
- Natural disasters
- Transport strikes
- Government restrictions
- Courier service issues
However, we will always assist in tracking and resolving shipment issues.
9. Contact for Shipping Queries
For shipping-related assistance, contact:
📧 Email: info@woodsolution.in
📞 Phone: +919157551155
📍 Location: Surat, Gujarat, India